How to Develop, Implement and Enforce ITIL V3's Best Practices
Claire Engle, Jackie Brewster, Gerard Blokdijk
Comprehensive walk-though of the 5 Critical Lifecycle Steps, core principles, best practices & support materials for adoption & implementation of the ITIL® V3 IT Service Management Framework.
Catégories:
Année:
2008
Editeur::
Emereo Publishing
Langue:
english
Pages:
164
ISBN 10:
0980513669
ISBN 13:
9780980513660
Fichier:
PDF, 2.62 MB
IPFS:
,
english, 2008