Call Centers For Dummies

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Housekeeping & Leisure - Interior Design & Decoration
Call Centers For Dummies

Call Centers For Dummies

Name: Call Centers For Dummies
ISBN: 9780470677438

Bergevin, Real

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The call center industry is one of the world's most rapidly growing and fastest changing. For call center managers or anyone who just wants the inside scoop on this exciting field, this guide is a must-read. Loaded with best practices from the most successful call centers around the world, Call Centers For Dummies covers everything you need to know, whether you're just setting up shop or looking to improve your operations.

Catégories:

Housekeeping & Leisure - Interior Design & Decoration

Année:

2010

Edition:

2nd ed

Editeur::

John Wiley & Sons Canada

Langue:

english

ISBN 10:

0470677430